Privacy Policy
Here's the English version:
VanaPost
Privacy Policy
1. Introduction
This Privacy Policy explains how personal data is collected, processed, used, and protected when using the VanaPost platform.
We are committed to using data only to the extent necessary to provide our services, and in compliance with applicable laws.
By using the platform, you expressly agree to this policy.
2. Scope
This policy applies to all VanaPost users, across the website (vanapost.com), the application, or any related digital services, including the dashboard used for content management and publishing across social media platforms.
3. Types of Data We Collect
3.1 Account Data - Email address - Login credentials - Plan and subscription information - Brand identity and profile information (colors, logo, business details) entered in the brand setup section
3.2 Payment Data Processed exclusively through approved third-party payment providers. We do not store card details or banking information.
3.3 User Inputs Text, prompts, images, or data entered by the user to use AI-powered content generation services, as well as data related to connected social media accounts (such as access tokens and publishing permissions granted through external integration platforms).
3.4 Technical Data - IP address - Device and browser type - Performance and error logs - Scheduling and publishing logs across connected channels
4. Legal Basis for Processing
We process data based on: - Performance of a contract (service delivery) - Explicit user consent - Legal obligation - Legitimate interest in improving and protecting the service
5. AI and Data Usage
User-submitted content is used solely to fulfill the user's request (generating, scheduling, or publishing content).
Data may be used in anonymized, non-traceable form to improve system quality.
Inputs or outputs are never sold or shared with third parties for training or marketing purposes.
Content is not manually reviewed except for technical support or legal compliance purposes.
Upon account deletion, data is deleted or anonymized in accordance with operational and legal requirements.
6. Sharing Data with Third Parties
Limited data may be shared only with: - Cloud infrastructure providers - Payment service providers - Social media integration/publishing service providers (for the purpose of executing publishing actions on behalf of the user) - Legal authorities, if required by an official order
This is done only to the minimum extent necessary to operate the service.
7. Data Security
We apply reasonable technical and organizational measures to protect data, including: - Data encryption - Access permission controls - Protection and monitoring systems
Nonetheless, absolute security cannot be guaranteed, and the user acknowledges an understanding of commonly recognized technical risks.
8. Data Breach Incidents
In the event of a material security breach: - We will assess the incident - Notify affected users within a reasonable period, if legally required - Take necessary measures to mitigate the impact
9. Data Retention Period
We retain data only for as long as necessary to: - Provide the service - Comply with legal obligations - Resolve disputes
10. User Rights
Users have the right to: - Access their data - Correct their data - Delete their account - Restrict or object to processing - Request data portability where applicable - Disconnect linked social media accounts at any time
Requests may be submitted via the email below.
11. Cookies
We use only essential and technical cookies to improve performance and user experience. These can be controlled through browser settings.
12. Children's Privacy
The platform is not intended for users under the age of 18, and we do not knowingly collect their data.
13. Amendments
We reserve the right to modify this policy at any time. Continued use of the platform constitutes acceptance of the updated version.